Getting Started

At Springs Home Improvement, we do our very best to make the process of getting a project started — and completed — as simple and stress-free as possible.
Our Process

A client-centered process for better results

We know that big projects can be both exciting and stressful. At Springs Home Improvement, we have perfected our process with our clients in mind to create a seamless and less stressful experience. We will walk with you step-by-step with open and honest communication — no matter the size or scale of your project.

Remodeling has a lot of moving parts, but we are committed to giving you our very best every day and delivering a product that you will love and cherish for years to come. Here is an overview about how the Springs Home Improvement process works for you.

We understand for most folks, reputation and budget are two preliminary concerns in choosing a company. Since you have found us, our reputation must have been part of the reason you are reading this. To help determine if we are a good fit for you, we offer a free phone consultation to discuss your project, answer any questions you may have, and when possible, provide a rough range of the estimated cost. This estimate will be based our extensive experience in remodeling and in most cases is adequate to determine if we are a fit for you.

Once we have talked over the phone and you have approved the rough range of cost estimate and want to proceed, we will begin our design/build process. Steps 2 and 3 require a Professional Services Agreement and associated fee, which will generally be determined during the phone consultation. During the home consultation we will gain a better understanding of your vision, budget, determine a preliminary scope of work, take measurements, and start designing the space and making product selections. We encourage you to stay in “dream” mode during this stage to make sure you see all the possibilities before worrying about what it means to the budget. Once we have all the possibilities defined, you will be in a better place to make decisions that meet your vision and budget.
Next, we will arrange for you to visit with our in-house design consultant who will assist you in layout and style and the various options with materials such as, tile, flooring, countertops, cabinets, lighting and plumbing fixtures etc. This step typically takes 1-3 weeks depending on your schedule. As we confirm the scope of work and product choices we will review and refine the project estimate based on your selections and the full scope of work. Once we have final decisions from you we will schedule a presentation with renderings, product descriptions and full scope of work and a fixed bid cost for the project.
When you are ready to move forward with the project, you will approve the project via an updated proposal. At this point we will begin ordering materials, you will be invoiced for 40% of the project. There may be a number of weeks before the project starts while waiting for material availability. Once the availability date is firm we will consult with you on a good start date along with the anticipated project duration.
We schedule a pre-construction meeting just before or on the day we commence work to ensure everyone is on the same page and will introduce your project leader who will be available to you through regular site visits, phone, email and/or text throughout the entire project. Projects lasting less than 3 weeks you may not receive another invoice until the work is complete and you are happy. On larger projects, there will be a second project draw of $20% approximately mid-way through the project.
This is usually everyone’s favorite part of the process. As we are nearing completion, we will meticulously inspect our work to ensure every detail abides by our quality standards. We will meet with you to answer questions and make sure you’re completely satisfied with your home. After we’ve covered everything you need to know, we’ll pack up and be on our way and the final 20% draw will be collected. Thank you for choosing Springs Home Improvement!

Let's create something amazing

We'd love to chat about your vision.

We can guide you through the entire process, from conception to completion. We’ll ensure your project is completed on-time and on-budget. We may even be friends afterwards.